Terms of Service


The terms of use listed below (hereafter simply referred to as the 'terms') govern the use of our services (hereafter simply referred to as services), including the contribution of review postings on the WBReview website (hereafter simply referred to as 'the website'). Under these 'terms' the words 'we', 'us' and 'our' refer to WBReview. If you do not wish to accept the terms you are not permitted to use the website or the services. By using either the website and/or services you have confirmed your agreement to these terms.


To get access to, and make full use of, the services you must register as a user on the website. While registering, you must choose a password to use along with your email address when you log on to the website. The password is unique to your account and must not be shared or in any other way made available to others. We reserve the right to delete your account at any time without notice. As a registered user you have a non-assignable licence to view but not a licence to copy distribute or otherwise commercially exploit our content.


For this reason we do not allow direct competitors, including but not limited to Trustpilot, Yotpo, Feefo, Ekomi, Okendo or BazaarVoice, and/or their employees and/or agents access to our client dashboard. Access by or on behalf of competitors is therefore illegal and unauthorised. If we nevertheless find that access has been gained by a competitor or an employee or agent of a competitor we reserve the right to charge an access fee of $800,000 USD per calendar month for access. By signing up for a client account you are expressly agreeing to this term and that the access charge is reasonable in all the circumstances. To the extent that it is a liquidated damages sum you are agreeing as principal and on behalf of the relevant competitor that it is a genuine pre-estimate of loss and that it is therefore not void as a penalty.


You confirm that all material, information, reviews, comments and any other form of communication (hereafter all referred to under the term 'contributions') received from registered users via the website are to be regarded for all purposes as non-confidential, and will not entitle the reviewer to royalties or any form of compensation. You grant an exclusive royalty-free licence for the copyright term to WBReview to use, publish, edit display and exploit such content in all media for all purposes in all territories and waive such moral rights as you may have in connection with it.

Registered users are solely responsible for the content of the contributions they publish on the website. You agree that WBReview cannot be held responsible for any libellous comments or reviews that could be classed as defamatory . Those reviews are posted in real time without being censored or edited. WBReview keen to ensure fairness and transparency and operates a timely reporting and review procedure to assist both those contributing and those reviewed in order to avoid libellous reviews.

Registered users may not post contributions on the website which have:a) Sexist or racist characteristics or content, or which are condescending or likely to be offensive to certain people or groups;
  • Sexist or racist characteristics or content, or which are condescending or likely to be offensive to certain people or groups;
  • content which is plagiaristic; content the publication of which infringes the intellectual property rights of third parties;
  • Unlawful purpose or content;
  • Libellous content;
  • Personal names or personal data including personal descriptions or contact details; and/or
  • a clear sales motive ,are an attempt to sell services or products or are an attempt to redirect traffic to another website by including a link.
Contributors are in all cases responsible for the legality of the contribution. If a violation of 2.3. is found, the contribution will be deleted immediately. The offender may also be banned from writing future reviews or comments.

The registered users who are reviewer and reviewed in the case of any dispute agree to fully indemnify and hold harmless WBReview for any loss damage claims and/or expenses it may incur as a result of any claim made against WBReview as a consequence of any registered user’s violation or alleged violation of 2.2


You may choose to use our services together with certain third party platform(s), add-on(s), website(s), publisher(s) (including without limitation, Google), being services or products not provided by us which you choose to integrate or enable for use with our services (“Third-Party Platforms”). Use of Third-Party Platforms is subject to your agreement with the relevant provider. We do not control and can accept no liability for Third-Party Platforms, including their security, functionality, operation, availability or interoperability with our services or how the Third-Party Platforms or their providers use any and all data. If you enable a Third-Party Platform to integrate or otherwise operate in connection with our services, you authorise us to (i) access and exchange your content and data (including personally identifiable information) with the Third-Party Platform on your behalf and (ii) if required by the applicable Third-Party Platform, retain data for such time period and otherwise in accordance with the terms of the applicable Third-Party Platform, subject in each case to our Data Processing obligations.

If you are redirected to linked sites and content in connection with your use of any Third-Party Platform, We recommend that you carefully read and abide by the terms of use and privacy policies of such sites and content. Any opinions, advice, statements, content, services, offers or other information expressed or made available by any Third-Party Platform, are those of the respective auth

or(s) or distributor(s) for which we can accept no responsibility.

To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. Our vendor is certified as compliant with card association security initiatives, like the Visa Cardholder Information Security and Compliance (CISP), MasterCard (SDP).

WBReview.com accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we can't see your passwords. We can't resend forgotten passwords either. We'll only reset them.
In connection with the use of the services, we collect user data when users register with WBReview. This data is stored in the UK, USA, Germany & Australia and will not be passed to a 3rd party without prior consent. UK Data is only stored on our USA Servers.

To ensure that users get the best possible experience from using the website, we process information about search behaviour and other user behaviour on the website, including the total number of visits to the website. The information will, however, not be processed in a way that can trace the behaviour to specific users.

Cookies are used on the website to monitor what parts of the website the user's browser has previously visited and enables us to adjust the website's content accordingly. However, we do not process information, gathered by cookies in this manner, that can connect the user behaviour with specific users.

Our processing of personal data is carried out in compliance with laws relating to the collection and processing of personal data in the jurisdictions in which we operate. You warrant that you have read and agree to be bound by the terms of our Data Processing Agreement